Shopping at Best Buy Boston

Shopping at Best Buy is a tech lover’s dream come true: you walk in and immediately get to touch, test, and compare everything from massive 85-inch OLED TVs playing stunning demos to the latest laptops you can actually open and type on, plus headphones you can try with your own playlist. The staff are genuinely enthusiastic experts who spend as much time as you need explaining features, price-matching Amazon on the spot, or helping you find the perfect gaming headset without any hard sell. With open-box deals saving you hundreds, same-day in-store pickup ready in 20 minutes, free Geek Squad setup advice, and a hassle-free 45-day return policy, you leave feeling confident you got exactly what you wanted at the best price—something online shopping just can’t match.

Shopping Online

Shopping Best Buy online is just as powerful as walking into the store—sometimes even better. Every single item available in Boston-area stores is also on BestBuy.com with real-time local stock checks, so you can see exactly what’s waiting for you before you drive. Order by 3 p.m. for same-day in-store or curbside pickup (often ready in under 30 minutes), or choose free next-day delivery on thousands of items with no minimum purchase when you’re a My Best Buy member (free to join). Open-box and clearance items are clearly marked with the same steep discounts you’d find on the shelf, and the full Geek Squad protection plans, price-match guarantee, and 45-day return window apply whether you buy online or in person.

Return Policies & Repair

The policies are legitimately consumer-friendly in 2025. The standard return window is 45 days for My Best Buy Elite/Elite Plus members (30 days for everyone else), with no restocking fees on almost everything except activated cell phones and custom-built PCs. Price matching is instant and broad—they’ll match Amazon, Walmart, Target, Costco, Apple, Dell, HP, and even their own website at checkout, no questions asked. Totaltech membership ($199/year) bundles free Geek Squad installation on TVs and appliances, unlimited Geek Squad support, 24-month protection on most items (instead of the usual 12), and 60-day returns.

Boston Store Locations

With 9 locations in the Boston area, Best Buy is within easy driving distance for most.

• Boston (South Bay)
  14 Allstate Road, Dorchester, MA 02124
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Cambridge
  100 Cambridgeside Place, Cambridge, MA 02141
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Braintree
  640 Granite Street, Braintree, MA 02184
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Dedham
  950 Providence Highway, Dedham, MA 02026
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Everett
  25 Mystic View Road, Everett, MA 02149
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Liberty Tree Mall (Danvers)
  100 Independence Way, Danvers, MA 01923
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Saugus
  1201 Broadway, Saugus, MA 01906
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Burlington
  75 Middlesex Turnpike, Burlington, MA 01803
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
• Watertown
  550 Arsenal Street, Watertown, MA 02472
  (directions)
  Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM